Refund policy
Jas Le Bleu Return & Refund Policy
We want you to love your purchase. If you’re not completely satisfied, we offer returns under the conditions below.
Return Window:
Returns are accepted within 14 days of delivery.
Eligibility:
Items must be unworn, unused, with tags, and in original packaging. Proof of purchase is required.
How to Start a Return:
To initiate a return, contact us at support@jaslebleu.com with your order details. Returns must be approved before being sent back.
Return Shipping:
Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as Jas Le Bleu is not responsible for lost return packages.
Return Address:
421 S 2nd Street, Suite 201
Elkhart, IN 46516
Refunds:
Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days.
Damages & Issues:
Please inspect your order upon arrival. Contact us immediately if your item is defective, damaged, or incorrect so we can resolve the issue.
Non-Returnable Items:
The following items are not eligible for return:
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Worn or used items
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Items without tags
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Final sale or promotional items
Exchanges:
We do not offer direct exchanges. If you need a different item, please return your original purchase and place a new order.
Contact:
For any return questions, email us at support@jaslebleu.com.